Cancellation Policy
Effective Date: January 1, 2020
At Cabinets.deals, we understand that plans may change. We will make every effort to accommodate order cancellation requests; however, because cabinet orders may begin processing, assembly, or shipment shortly after purchase, cancellation options depend on the status of your order.
Please review the cancellation terms below before submitting a request.
1. Cancellation Request Timeframe
Cancellation requests must be submitted as soon as possible after placing your order.
To request a cancellation, please contact our Customer Support Team:
Email: support@ShopCabinetsDeals.com
Subject Line:
CANCELLATION REQUEST – Order #123456
Please include:
- Order number
- Customer name
- Shipping address
- Reason for cancellation
- Contact information
2. Cancellation Before Order Processing
Orders that have not yet entered processing, assembly, or fulfillment may be eligible for cancellation.
If approved:
- The order will be canceled.
- A refund will be issued to the original payment method.
- No cancellation fee will apply.
3. Cancellation After Processing Begins
Once an order has entered processing, picking, assembly, or preparation for shipment, cancellation may no longer be possible.
If cancellation is approved after processing has started, the order may be subject to:
- Restocking fees
- Processing fees
- Assembly charges (if applicable)
- Any non-refundable costs already incurred
The final refund amount will be determined based on the current status of the order.
4. Cancellation After Shipment
Once an order has shipped, it cannot be canceled.
If you no longer need the order after shipment, it will be handled according to our Return Policy.
Returned orders may be subject to:
- 20% restocking fee
- Return shipping costs
- Other applicable charges outlined in our Return Policy
5. Custom, Special-Order, and Assembled Products
The following orders may have limited or no cancellation options once processing begins:
- Assembled cabinet orders
- Custom or special-order products
- Clearance or final sale items
- Orders that have entered production or preparation
Please contact us as soon as possible if you need to cancel one of these orders.
6. Refund Processing
Approved cancellation refunds will be processed after the cancellation has been confirmed.
Refund timing:
- Refunds are typically issued within 7–14 business days after approval.
- Refunds will be returned to the original payment method.
- Processing time may vary depending on your bank or payment provider.
7. Order Changes Instead of Cancellation
If you need to modify your order rather than cancel it, please contact us immediately.
Order changes may affect:
- Product availability
- Pricing
- Assembly schedule
- Shipping timeline
Additional charges must be paid before order changes can be completed.
8. Important Notes
- Placing an order confirms your intent to purchase the selected products.
- Cabinets.deals cannot guarantee cancellation once an order has entered fulfillment.
- Customers are responsible for reviewing product selections, quantities, colors, and specifications before completing checkout.
- Cabinets.deals reserves the right to determine cancellation eligibility based on the status of each individual order.
Need Help With a Cancellation?
Our Customer Support Team is available to assist you.
Email: support@ShopCabinetsDeals.com
Phone: 833-387-2888
Business Hours: Monday–Friday, 9:00 AM–6:00 PM CST